Resubmit VAT Indirect Refund - Oct 2022 | MANUAL - User Manual resubmit-vat-indirect-refund

S. No	User Manual Name	Description
1	Register as Online User	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website and create an EmaraTax account with the FTA.
2	Manage online user profile	This manual is prepared to provide you an understanding on Login process, user types, forgot password and modify online user profile functionalities.
3	User Authorisation	This manual is prepared to provide you an understanding on Account Admin, Online User, and Taxable Person account definitions and functionalities.
4	Taxable person dashboard	This manual is prepared to help the following 'Taxable person' users to navigate through their dashboard in the Federal Tax Authority (FTA) EmaraTax Portal: Registered for VAT Registered for Excise Non-registered Taxpayer Tax Group Warehouse Keeper Freight Forwarder/VAT Clearing Company (TINCO) Excise Tax Clearing Company (TINCE)
5	Link TRN to email address	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website to Link TRN to New Email Address.

Navigating through EmaraTax

The Following Tabs and Buttons are available to help you navigate through this process

Button	Description
In the Portal
	This is used to toggle between various personas within the user profile such as Taxable Person, Tax Agent, Tax Agency, Legal Representative etc
	This is used to enable the Text to Speech feature of the portal
	This is used to toggle between the English and Arabic versions of the portal
	This is used to decrease, reset, and increase the screen resolution of the user interface of the portal
	This is used to manage the user profile details such as the Name, Registered Email address, Registered Mobile number, and password
	This is used to log off from the portal
In the Business Process application
	This is used to go the Previous section of the Input Form
	This is used to go the Next section of the Input Form
	This is used to save the application as draft, so that it can be completed later
	This menu on the top gives an overview of the various sections within the. All the sections need to be completed in order to submit the application for review. The Current section is highlighted in Blue and the completed sections are highlighted in green with a check

The Federal Tax Authority offers a range of comprehensive and distinguished electronic services in order to provide the opportunity for taxpayers to benefit from these services in the best and simplest ways. To get more information on these services Click Here

Introduction

ThiS manual is prepared to help the appliCant to navigate through the EmaraTax portal to guide business visitor on resubmission of refund application in case the FTA Officer has requested additional information

EMARATAX Login Page

You can login into the EmaraTax account using your login credentials or using UAE Pass. If you do not have an EmaraTax account, you can sign-up for an account by clicking the 'sign up' button. If you have forgotten your password, you can use the 'forgot password' feature to reset your password.
If you login via your registered email and password, on successful login, the EmaraTax online user dashboard will be displayed. If you had opted for 2 factor authentication, you will be required to enter the OTP received in your registered email and mobile number to successfully login.
If you wish to login via UAE Pass, you will be redirected to UAE Pass. On successful UAE Pass login, you will be redirected back to the EmaraTax online user dashboard.

Special Refunds - Logged in User Dashboard

Step	Action
(1)	Click here to view all your previous refund requests.

Business Visitor Refund Dashboard

This dashboard displays information related to your previous Business Visitor refund requests.

You can add a new column to the table or filter the refund applications by its status. You can also search for an application by the refund application number

If the Tax officer has requested for additional information for you refund application, the status of refund application will be shown as 'Resubmit'

Step	Action
(1)	Click on ellipsis to view or edit your application.

Applicant Details

The progress bar displays the number of steps required to complete the refund request. The step you are currently in is highlighted in blue. Once you progress to the next section successfully, the previous step will be highlighted in green

Step	Action
(1)	Read the Officer Notes section to get the details of additional information requested by the Tax officer

Update the application with the information requested by the FTA officer – For example, upload additional supporting documents, correct any incorrect details in the application.

Step	Action
(1)	Click on 'View/Add notes' to add notes back to Tax officer.

Step	Action
(1)	Enter notes that need to be shared with FTA officer

Step	Action
(1)	The notes added by applicant will be added here

Step	Action
(1)	Click on 'Share Note'.

Step	Action
(1)	Close the Notes Pop-up.

Step	Action
(1)	Update the applicant details with required information if Tax officer has requested additional information in this section

Step	Action
(1)	Click on 'Previous Step', to move back to the previous section.

Step	Action
(1)	Click on 'Next Step' to proceed to the next section

Contact Details

Step	Action
(1)	Update the contact details with required information if Tax officer has requested additional information in this section

Business Registration Details

Step	Action
(1)	Update the business registration details with required information if Tax officer has requested additional information in this section

Expense Details

Step	Action
(1)	Update the expense details with required information if Tax officer has requested additional information in this section

Step	Action
(1)	Click on ellipsis to view, edit or delete the activities undertaken in the UAE

Bank Details

Step	Action
(1)	Update the bank details with required information if Tax officer has requested additional information in this section

Declaration & Authorized Signatory

Step	Action
(1)	Click here to add new authorized signatory

Step	Action
(1)	Click on ellipsis to view, edit or delete an Authorized Signatory.

Step	Action
(1)	Enter Authorised Signatory details with required information if Tax officer has requested additional information in this section

Step	Action
(1)	Click on 'Add'

Step	Action
(1)	Mark the checkbox to confirm that you have agree to the terms and conditions.

Review Section

This section displays your completed refund request and allows you to review it prior to submission

Step	Action
(1)	Click here to expand/collapse all sections at once.

Step	Action
(1)	Click on the drop-down arrow to review the details in this step

Step	Action
(1)	Click on 'Edit' to edit the details in this section

Step	Action
(1)	Click on each step to review every section

Step	Action
(1)	Mark the checkbox once you have reviewed all the information given in each step

Step	Action
(1)	Click on 'Submit' to submit the refund request.

Acknowledgement

You have successfully re-submitted the refund request.

Make a note of the application number for future reference. You can also access this refund request from the Business Visitor refunds tile within the Special Refunds module.

Step	Action
(1)	Click on 'Back to Dashboard' to go back to dashboard.

Step	Action
(1)	Click on 'Download' to download a copy of refund application submission acknowledgement

Correspondences

After submission, applicant receives the following correspondences:

Application submission acknowledgment Application approval or rejection notification
Additional information notification (only if FTA requires more information to assist with their review of your application).

📋 GCC Tax Laws

Resubmit VAT Indirect Refund - Oct 2022

User Manual

Resubmit VAT Indirect Refund application for Business Visitor

Date: Oct 2022

Version 1.0.0.0

Table of Contents

Document Control Information

Document Version Control

Annexure - List of other user manuals that can be referred to