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Document Type: MANUAL - User Manual
Guidance Code: request-for-vat-clearence-certificate
Year: 2022
Related Law: uae-indirect-vat-8-of-2017
Authority: Federal Tax Authority

Request for VAT clearance certificate - Oct 2022

Clearence Certificate - Date: Oct 2022

User Manual

Clearence Certificate

Date: Oct 2022

Version 1.0.0.0

Contents

1. Document Control Information

2. Annexure - List of other user manuals that can be referred to

3. Navigating through EmaraTax

4. Introduction

5. Login to EmaraTax

6. Other Services

7. Initiate Clearance certificate

8. Guidelines and Instructions

9. Clearance Certificate Application

10. Taxable supplies and Expenses

11. Review and Declaration

12. Post Application Submission

13. Correspondences

Document Control Information

Document Version Control

Version No.

Date

Prepared/Reviewed by

Comments

1.0

01-Oct-22

Federal Tax Authority

User Manual for EmaraTax Portal

Annexure - List of other user manuals that can be referred to

The below are the list of User manuals that you can refer to

S. No

User Manual Name

Description

1

Register as Online User

This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website and create an EmaraTax account with the FTA.

2

Manage online user profile

This manual is prepared to provide you an understanding on Login process, user types, forgot password and modify online user profile functionalities.

3

User Authorisation

This manual is prepared to provide you an understanding on Account Admin, Online User, and Taxable Person account definitions and functionalities.

4

Taxable person dashboard

This manual is prepared to help the following ‘Taxable person‘ users to navigate through their dashboard in the Federal Tax Authority (FTA) EmaraTax Portal:

  • Registered for VAT

  • Registered for Excise

  • Non-registered Taxpayer

  • Tax Group

  • Warehouse Keeper

  • Freight Forwarder/VAT Clearing Company (TINCO)

  • Excise Tax Clearing Company (TINCE)

5

Link TRN to email address

This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website to Link TRN to New Email Address.

Navigating through EmaraTax

The following Tabs and Buttons are available to help you navigate through this process

Button

Description

In the Portal

user-types

This is used to toggle between various personas within the user profile such as Taxable Person, Tax Agent, Tax Agency, Legal Representative etc

text-to-speech

This is used to enable the Text to Speech feature of the portal

toggle-english-arabic

This is used to toggle between the English and Arabic versions of the portal

screen-resolution

This is used to decrease, reset, and increase the screen resolution of the user interface of the portal

manage-account

This is used to manage the user profile details such as the Name, Registered Email Address, Registered Mobile Number, and Password

logout

‌This is used to log off from the portal

In the Business Process application

previous-step

This is used to go the Previous section of the Input Form

next-step

This is used to go the Next section of the Input Form

save-as-draft

This is used to save the application as draft, so that it can be completed later

1-2

This menu on the top gives an overview of the various sections within the form. All the sections need to be completed in order to submit the application for review. The current section is highlighted in Blue and the completed sections are highlighted in green with a check

The Federal Tax Authority offers a range of comprehensive and distinguished electronic services in order to provide the opportunity for taxpayers to benefit from these services in the best and simplest ways. To get more information on these services Click Here

Introduction

This manual is prepared to help a non-registered or deregistered business to navigate through the Federal Tax Authority EmaraTax portal and request for a clearance certificate from FTA. The below details are required while requesting a clearance certificate:

  • Trade license details

  • Financial statements

  • Turnover details include taxable supplies and taxable expenses.

Login to EmaraTax

Login to EmaraTax

  • You can login into the EmaraTax account using your login credentials or using UAE Pass. If you do not have an EmaraTax account, you can sign-up for an account by clicking the 'sign up' button. If you have forgotten your password, you can use the 'forgot password' feature to reset your password.

  • If you login via your registered email and password, on successful login, the EmaraTax online user dashboard will be displayed. If you had opted for 2 factor authentication, you will be required to enter the OTP received in your registered email and mobile number to successfully login.

  • If you wish to login via UAE Pass, you will be redirected to UAE Pass. On successful UAE Pass login, you will be redirected back to the EmaraTax online user dashboard.

Other Services

Other Services

Step

Action

(1)

In order to access the Clearance Certificate service, select 'Other Services' from the left-hand side panel.

Initiate Clearance certificate

Initiate Clearance certificate

Step

Action

(1)

Go to Clearance certificate tile. Click 'View All' to initiate the clearance certificate application.

Login to EmaraTax

Step

Action

(1)

A new page with the existing list of clearance certificate requests. You are requested to click "New Request" on the top right corner to initiate a new service.

Guidelines and Instructions

Guidelines and Instructions

The 'guidelines and instructions' page is designed to help you understand certain important requirements relating to Clearance Certificate in the UAE. It also provides guidance on what information you should have in hand when you are completing the Clearance Certificate application.

Guidelines and Instructions

Step

Action

(1)

  • A screen will appear with guidelines and instructions.

  • Read the guidelines and instructions for requesting the clearance certificate and mark the checkbox to confirm.

Guidelines and Instructions

Step

Action

(1)

Click 'Start' to initiate the Clearance Certificate application.

Clearance Certificate Application

Clearance Certificate Application

Step

Action

(1)

  • Select the trade license from the list. EmaraTax will pre-populate the information associated with Trade License Number selected.

  • If you are unable to find the trade license in the list, you will be required to enter all the details manually. In order to enter details manually, select the option as 'Others'.

Clearance Certificate Application

  • The trade licenses in your deregistered accounts (VAT, Excise, Warehouse Keeper, Tax Agency) that are linked to your EmaraTax online profile will be displayed in the 'Trade license' drop down list.

  • You are requested to ensure that the documents submitted, supports the information entered by you in the application. This would help to avoid any rejection or resubmission of the application later.

Taxable supplies and Expenses

Taxable supplies and Expenses

Step

Action

(1)

  • Download the Excel Template, enter the Taxable Supplies and Expenses details and upload. The details provided in the excel template will get populated on the screen.

    OR

  • Enter the Taxable Supplies and Expenses directly in the page.

  • The figure must only be reported in UAE Dirhams (AED).

Taxable supplies and Expenses

Step

Action

(1)

Click 'Next Step' to save and proceed to the next section.

Review and Declaration

Review and Declaration

This section will help to make sure that you have completed the Clearance Certificate application correctly and ensured that all the necessary documents to support your application are uploaded". You are requested to review and submit the application formally.

Review and Declaration

Step

Action

(1)

  • After carefully reviewing all of the information entered on the application, mark the checkbox to declare the correctness of the information provided in the application

  • Click 'Submit' to submit the application to FTA

Post Application Submission

Post Application Submission

After your application is submitted successfully, a Reference Number is generated for your submitted application. Note this reference number for future communication with FTA.

What's next?

  • Once the application is submitted, the FTA shall approve, reject or resubmit and notify the Taxable Person accordingly.

  • If the FTA requires any further details from you in order to assist with the verification of your application, you will receive an email notification setting out the information required from you.

  • Once the FTA confirms acceptance of your application, you will be notified on the decision and provided with the clearance certificate.

  • The status of your application in the dashboard will be updated accordingly. You may check your application status in the dashboard from time to time.

  • Read the 'What Next' and 'Important Notes'.

Post Application Submission

Step

Action

(1)

  • Click 'Download' to download a pdf copy of the acknowledgement screen.

  • Click 'Back to Dashboard' to navigate back to the Tax Agent dashboard.

Correspondences

Taxpayer receives the following correspondentes:

  • Application submission acknowledgment.

  • Application approval or rejection notification.