Request to add Home Country - Oct 2022 | MANUAL - User Manual request-add-home-country

S. No	User Manual Name	Description
1	Register as Online User	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website and create an EmaraTax account with the FTA.
2	Manage online user profile	This manual is prepared to provide you an understanding on Login process, user types, forgot password and modify online user profile functionalities.
3	User Authorisation	This manual is prepared to provide you an understanding on Account Admin, Online User, and Taxable Person account definitions and functionalities.
4	Taxable person dashboard	This manual is prepared to help the following 'Taxable person' users to navigate through their dashboard in the Federal Tax Authority (FTA) EmaraTax Portal: Registered for VAT Registered for Excise Non-registered Taxpayer Tax Group Warehouse Keeper Freight Forwarder/VAT Clearing Company (TINCO) Excise Tax Clearing Company (TINCE)
5	Link TRN to email address	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website to Link TRN to New Email Address.

Navigating through EmaraTax

The Following Tabs and Buttons are available to help you navigate through this process

Button	Description
In the Portal
	This is used to toggle between various personas within the user profile such as Taxable Person, Tax Agent, Tax Agency, Legal Representative etc
	This is used to enable the Text to Speech feature of the portal
	This is used to toggle between the English and Arabic versions of the portal
	This is used to decrease, reset, and increase the screen resolution of the user interface of the portal
	This is used to manage the user profile details such as the Name, Registered Email address, Registered Mobile number, and password
	This is used to log off from the portal
In the Business Process application
	This is used to go the Previous section of the Input Form
	This is used to go the Next section of the Input Form
	This is used to save the application as draft, so that it can be completed later
	This menu on the top gives an overview of the various sections within the. All the sections need to be completed in order to submit the application for review. The Current section is highlighted in Blue and the completed sections are highlighted in green with a check

The Federal Tax Authority offers a range of comprehensive and distinguished electronic services in order to provide the opportunity for taxpayers to benefit from these services in the best and simplest ways. To get more information on these services Click Here

Introduction

EmaraTax Login Page

You can login into the EmaraTax account using your login credentials or using UAE Pass. If you do not have an EmaraTax account, you can sign-up for an account by clicking the 'sign up' button. If you have forgotten your password, you can use the 'forgot password' feature to reset your password.
If you login via your registered email and password, on successful login, the EmaraTax online user dashboard will be displayed. If you had opted for 2 factor authentication, you will be required to enter the OTP received in your registered email and mobile number to successfully login.
If you wish to login via UAE Pass, you will be redirected to UAE Pass. On successful UAE Pass login, you will be redirected back to the EmaraTax online user dashboard.

User Type Selection

Step	Action
(1)	Click on 'User Type' to select special refunds.

Step	Action
(1)	Select the 'Special Refund' tile

Step	Action
(1)	Click on 'Proceed' to proceed with special refunds

Logged in User Dashboard

Step	Action
(1)	Click on 'Special Refund' tile to access the special refunds

Step	Action
(1)	Click here to view all your previous refund requests.

Business Visitor Refund Dashboard

This dashboard displays information related to your previous Business Visitor refund requests.

You can add a new column to the table or filter the refund applications by its status. You can also search for an application by the refund application number

Step	Action
(1)	Click on 'New Refund Request' to initiate a new refund request

Instructions and Guidelines for Business Visitor Refund

These are the instructions and guidelines which detail key information such as required templates, supporting documentation, eligibility criteria and the expected time to complete this refund request

Step	Action
(1)	Mark the checkbox to confirm that you have read and understood the instructions and guidelines.

Step	Action
(1)	Click on 'Back' to go back to the previous page

Step	Action
(1)	Click on 'Start' to proceed to the refund request.

Refund Eligibility

Only the countries with reciprocal arrangements can be found in the countries list. In case, your company has branches in many countries, the refund is only available to the branch(es) which are established in a country that has a reciprocal arrangement with UAE

Step	Action
(1)	Click here to choose the country where your business is registered. If your country is not on the listed, then select 'Other'

If your country is not on the listed, then you can request the FTA to include your country by completing the below section

Step	Action
(1)	Click here to select the country where your business is registered

Step	Action
(1)	Click on 'Add' to upload the approved trade agreement document between the selected country and the UAE.

Step	Action
(1)	Click on 'Submit' to submit your request to the FTA for review.

Acknowledgement

You have successfully submitted the application to add the country where your business establishment is registered. Make a note of the application number for future references. You can also access this application from the Business Visitor refunds dashboard.

Step	Action
(1)	Click on 'Back to Dashboard' to go back to dashboard.

Step	Action
(1)	Click on 'Download' to download a copy of application submission acknowledgement

Correspondences

After submission, Business Visitor receives the following correspondences:

Application submission acknowledgment
Application approval or rejection notification
Additional information notification (only if FTA requires more information to assist with their review of your application)

📋 GCC Tax Laws

Request to add Home Country - Oct 2022

User Manual

Add home country to approved list of countries

Date: Oct 2022

Version 1.0.0.0

Contents

Document Control Information

Document Version Control

Annexure - List of other user manuals that can be referred to