Processing Refund for Non-Registered importers and VAT Clearing Company TINCO - VAT 702 - Oct 2022 | MANUAL - User Manual processing-refund-non-registered-importers-vat-clearing-company-tinco

S. No	User Manual Name	Description
1	Register as Online User	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website and create an EmaraTax account with the FTA.
2	Manage online user profile	This manual is prepared to provide you an understanding on Login process, user types, forgot password and modify online user profile functionalities.
3	User Authorisation	This manual is prepared to provide you an understanding on Account Admin, Online User, and Taxable Person account definitions and functionalities.
4	Taxable person dashboard	This manual is prepared to help the following 'Taxable person' users to navigate through their dashboard in the Federal Tax Authority (FTA) EmaraTax Portal: Registered for VAT Registered for Excise Non-registered Taxpayer Tax Group Warehouse Keeper Freight Forwarder/VAT Clearing Company (TINCO) Excise Tax Clearing Company (TINCE)
5	Link TRN to email address	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website to Link TRN to New Email Address.

Navigating through EmaraTax

The Following Tabs and Buttons are available to help you navigate through this process

Button	Description
In the Portal
	This is used to toggle between various personas within the user profile such as Taxable Person, Tax Agent, Tax Agency, Legal Representative etc
	This is used to enable the Text to Speech feature of the portal
	This is used to toggle between the English and Arabic versions of the portal
	This is used to decrease, reset, and increase the screen resolution of the user interface of the portal
	This is used to manage the user profile details such as the Name, Registered Email address, Registered Mobile number, and password
	This is used to log off from the portal
In the Business Process application
	This is used to go the Previous section of the Input Form
	This is used to go the Next section of the Input Form
	This is used to save the application as draft, so that it can be completed later
	This menu on the top gives an overview of the various sections within the. All the sections need to be completed in order to submit the application for review. The Current section is highlighted in Blue and the completed sections are highlighted in green with a check

The Federal Tax Authority offers a range of comprehensive and distinguished electronic services in order to provide the opportunity for taxpayers to benefit from these services in the best and simplest ways. To get more information on these services Click Here

Introduction

This manual is prepared to help the Non- registered Importers or TlNC0's to navigate through the EmaraTax portal and the steps to resubmit the refund appliCation. The user manual covers the steps to correct bank details when there is a payment failure due to incorrect bank details.

EmaraTax Login Page

You can login into the EmaraTax account using your login credentials or using UAE Pass. If you do not have an EmaraTax account, you can sign-up for an account by clicking the 'sign up' button. If you have forgotten your password, you can use the 'forgot password' feature to reset your password.
If you login via your registered email and password, on successful login, the EmaraTax online user dashboard will be displayed. If you had opted for 2 factor authentication, you will be required to enter the OTP received in your registered email and mobile number to successfully login.
If you wish to login via UAE Pass, you will be redirected to UAE Pass. On successful UAE Pass login, you will be redirected back to the EmaraTax online user dashboard.

User Type Selection

Step	Action
(1)	Click here to select the user type

Step	Action
(1)	Select the Taxable Person tile

Step	Action
(1)	Click on 'Proceed' to proceed with taxable person.

Logged in User Dashboard

Step	Action
(1)	Click here to view the Taxable Person dashboard

Step	Action
(1)	Click here to access VAT module.

Step	Action
(1)	Click on 'Create New' to create new refund request.

Step	Action
(1)	Click here to view all your previous refund requests.

VAT 702 Refund Form Dashboard

The payment processing to your bank account failed due to incorrect bank details provided in the refund request. The status of the respective application will be shown as 'Payment Failed'. In such cases, only bank details section will be editable for the applicant

You can add a new column to the table or filter the refund applications by its status. You can also search for an application by the refund application number

Step	Action
(1)	Click here to update bank details

CCIS Details

The progress bar displays the number of steps required to complete the refund request. The step you are currently in is highlighted in blue. Once you progress to the next section successfully, the previous step will be highlighted in green

All sections will be non-editable except 'Bank details' section

Step	Action
(1)	Click on 'Previous Step', to go back to the previous section.

Step	Action
(1)	Click on 'Next Step' to proceed to the next section.

Bank Details

Step	Action
(1)	Read the Officer Notes section to get the details of additional information requested by Tax officer

Step	Action
(1)	Click here to share notes to Tax officer

For domestic accounts, the IBAN will be validated by the system. For international accounts, you have to upload a Bank Validation letter. If your bank account is not within United Arab Emirates, you will have the option to select the eligible currency for refund.

Step	Action
(1)	Enter the bank details of applicant

Step	Action
(1)	Enter International Bank Account Number (IBAN in UAE consist of 23 characters)

Step	Action
(1)	Enter the branch name

Step	Action
(1)	Enter the name of Account holder operating the bank account

Step	Action
(1)	Click on 'Add' button or drag & drop your files to upload the bank account validation letter. On successful upload of document, the 'Add' button will highlight in green.

Step	Action
(1)	Click on 'Submit' to submit the refund request.

Acknowledgement

You have successfully submitted the refund request.

Make a note of the application number for future references. You can also access this refund request from the VAT 702 tile within the Taxable Person module.

Step	Action
(1)	Click on 'Back to Dashboard' to go back to dashboard.

Step	Action
(1)	Click on 'Download' to download a copy of refund application submission acknowledgement

Correspondences

After submission, Non-Registered Importers receives the following correspondences:

Application submission acknowledgment

📋 GCC Tax Laws

Processing Refund for Non-Registered importers and VAT Clearing Company TINCO - VAT 702 - Oct 2022

User Manual