Initiate refund for VAT payment made against cancelled Customs Declaration - VAT 301A - Oct 2022 | MANUAL - User Manual initiate-refund-vat-payment-cancelled-customs-declaration

S. No	User Manual Name	Description
1	Register as Online User	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website and create an EmaraTax account with the FTA.
2	Manage online user profile	This manual is prepared to provide you an understanding on Login process, user types, forgot password and modify online user profile functionalities.
3	User Authorisation	This manual is prepared to provide you an understanding on Account Admin, Online User, and Taxable Person account definitions and functionalities.
4	Taxable person dashboard	This manual is prepared to help the following 'Taxable person' users to navigate through their dashboard in the Federal Tax Authority (FTA) EmaraTax Portal: Registered for VAT Registered for Excise Non-registered Taxpayer Tax Group Warehouse Keeper Freight Forwarder/VAT Clearing Company (TINCO) Excise Tax Clearing Company (TINCE)
5	Link TRN to email address	This manual is prepared to help you navigate through the Federal Tax Authority (FTA) website to Link TRN to New Email Address.

Navigating through EmaraTax

The Following Tabs and Buttons are available to help you navigate through this process

Button	Description
In the Portal
	This is used to toggle between various personas within the user profile such as Taxable Person, Tax Agent, Tax Agency, Legal Representative etc
	This is used to enable the Text to Speech feature of the portal
	This is used to toggle between the English and Arabic versions of the portal
	This is used to decrease, reset, and increase the screen resolution of the user interface of the portal
	This is used to manage the user profile details such as the Name, Registered Email address, Registered Mobile number, and password
	This is used to log off from the portal
In the Business Process application
	This is used to go the Previous section of the Input Form
	This is used to go the Next section of the Input Form
	This is used to save the application as draft, so that it can be completed later
	This menu on the top gives an overview of the various sections within the. All the sections need to be completed in order to submit the application for review. The Current section is highlighted in Blue and the completed sections are highlighted in green with a check

The Federal Tax Authority offers a range of comprehensive and distinguished electronic services in order to provide the opportunity for taxpayers to benefit from these services in the best and simplest ways. To get more information on these services Click Here

Introduction

This manual is prepared to help the Non- Registered Importers and TlNC0's to navigate through the EmaraTax portal and to submit the refund for VAT payment made against a Cancelled Customs Declaration.

EmaraTax Login Page

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You can login into the EmaraTax account using your login credentials or using UAE Pass. If you do not have an EmaraTax account, you can sign-up for an account by clicking the 'sign up' button. If you have forgotten your password, you can use the 'forgot password' feature to reset your password.
If you login via your registered email and password, on successful login, the EmaraTax online user dashboard will be displayed. If you had opted for 2 factor authentication, you will be required to enter the OTP received in your registered email and mobile number to successfully login.
If you wish to login via UAE Pass, you will be redirected to UAE Pass. On successful UAE Pass login, you will be redirected back to the EmaraTax online user dashboard.

User Type Selection

Step	Action
(1)	Click here to select the user type

Step	Action
(1)	Select the Taxable Person tile

Logged in User Dashboard

Step	Action
(1)	Click here to view the Taxable Person dashboard

Step	Action
(1)	Click here to access VAT module.

TINCO VAT Module

Step	Action
(1)	Click on 'Create New' to create new refund request.

Step	Action
(1)	Click here to view all your previous refund requests.

Cancelled Customs Declaration Dashboard

This dashboard displays information related to your previous cancelled Customs declaration refund requests.

You can add a new column to the table or filter the refund applications by its status. You can also search for an application by the refund application number.

Step	Action
(1)	Click on ellipsis to edit or delete or export the declaration.

Step	Action
(1)	Click on 'New Refund Request' to initiate a new refund request.

Instructions and Guidelines

These are the instructions and guidelines which detail key information such as required templates, supporting documentation, eligibility criteria and the expected time to complete this declaration.

Step	Action
(1)	Click on 'Back' to go back to the previous page

Step	Action
(1)	Mark the checkbox to confirm that you have read and understood the instructions and guidelines.

Step	Action
(1)	Click on 'Start' to proceed to the refund request.

Linked Excise Declaration

Step	Action
(1)	Click here to initiate 'Excise Cancelled Declaration'

Step	Action
(1)	Click here to proceed with 'Cancelled Customs Declaration'

Refund Details

The progress bar displays the number of steps required to complete the refund request. The step you are currently in is highlighted in blue. Once you progress to the next section successfully, the previous step will be highlighted in green

Step	Action
(1)	Enter the Customs Declaration Number, the Declaration Date and select the relating Customs Authority.

Step	Action
(1)	Click here to view the VAT amount already paid for this declaration.

If this declaration has a linked Excise Tax declaration, the details of the declaration will be populated below.

Step	Action
(1)	Enter all the mandatory details. Optional fields will be marked as 'Optional'

Step	Action
(1)	Click on 'Add' button or drag & drop your files to upload the required document. On successful upload of document, the 'Add' button will highlight in green.

Step	Action
(1)	Click on 'Previous' to go back to the previous section.

Step	Action
(1)	Click on 'Save as Draft' to save the refund application

Step	Action
(1)	Click on 'Next Step' to proceed to next section

Bank Details

For domestic accounts, the IBAN will be validated by the system. For international accounts, you have to upload a Bank Validation letter. If your bank account is not within United Arab Emirates, you will have the option to select the eligible currency for refund.

Step	Action
(1)	Select the country from drop-down.

Step	Action
(1)	Enter International Bank Account Number (IBAN in UAE consist of 23 characters)

Step	Action
(1)	Enter the branch name

Step	Action
(1)	Enter the name of Account holder operating the bank account

Step	Action
(1)	Click on 'Add' button or drag & drop your files to upload the required document. On successful upload of document, the 'Add' button will highlight in green.

Authorized Signatory & Declaration

Step	Action
(1)	Click here to add a new authorized signatory

Step	Action
(1)	Enter all mandatory details

Step	Action
(1)	Click on 'Add' button or drag & drop your files to upload the required document. On successful upload of document, the 'Add' button will highlight in green.

Step	Action
(1)	Click on 'Add'

Step	Action
(1)	Click on ellipsis to view or edit or delete an Authorized Signatory from the list

Review the declaration details.

Step	Action
(1)	Mark the checkbox to confirm that you have agree to the terms and conditions on this refund screen

Review Section

This section displays your completed refund request and allows you to review it prior to submission

Step	Action
(1)	Click here to expand or collapse all steps at once.

Step	Action
(1)	Click on the drop-down arrow to review the details in this step

Step	Action
(1)	Click on 'Edit' to edit the details in this section

Step	Action
(1)	Click on each step to review every section

Step	Action
(1)	Mark the checkbox once you have reviewed all the information given in each step

Step	Action
(1)	Click on 'Submit' to submit the refund request.

Acknowledgement

You have successfully submitted the refund request!

Make a note of the application number for future references. You can also access this application from the VAT 301A tile within the VAT module.

Step	Action
(1)	Click on 'Back to Dashboard' to go back to dashboard.

Step	Action
(1)	Click on 'Download' to download a copy of refund application submission acknowledgement

Correspondences

After submission, Non-Registered Importers and TINCO's receive the following correspondences:

Application submission acknowledgement
Application approval or rejection notification
Additional information notification (only if FTA requires more information to assist with their review of your application)

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Initiate refund for VAT payment made against cancelled Customs Declaration - VAT 301A - Oct 2022

User Manual